How to Use the Link2MD SystemCoordinatorMy Admin SettingsSelect Availability Status in the Queue as a Coordinator

Select Availability Status in the Queue as a Coordinator

1. Toggle between status update buttons on your dashboard

  • When on duty coordinators will receive notifications when patients are in the queue or the waiting room
  • Modal alerts will pop up on your screen and ask you if you would like to join the encounter
  • If you have any open encounters you will not be allowed to go on duty
Enter the Queue by Going On Duty

2. Going on call

  • When you go on call you will receive notifications via Email or SMS, depending on what your preferred notifications settings within your profile
  • When patients are in the queue and there are no other coordinators on duty 'on call' coordinators will receive modal alerts
  • Similarly to going on duty, if you have any open encounters you will not be allowed to go on call
Go On Call

3. Leave the queue when off duty

  • Once you leave the queue, you will no longer receive notifications when there is a patient waiting to be seen
  • Your status is set to Online until you log off of the portal
Leave the Queue

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