How to Use the Link2MD Telemedicine Platform

Use the search field below to search for instructions on how to use the Link2MD system.

View Provider Coverage as a Coordinator

Go to the Provider Coverage Page From the Side Navigation Bar,

Or the Top Navigation Bar

2. Select a Client, Provider, and Patient

Select the Employer to filter out providers within that client
Select the Encounter Type the Provider should be able to complete. Selecting this will filter out providers that cannot assist or cover that specific encounter type

Select a Client, Provider, and Patient

3. View Provider Availability

Select the Patient for this provider
Choose the licensed in state
Toggle from week or day view to get a better range of availability of appointment times (Screen shot has Day selected)
Click on the availability day anywhere a blue range is visible

Create an Appointment

4. Create the Appointment

After selecting the date range

Input the Reason for Visit or Chief Complaint
Select the Encounter Type
If this is a follow up or final you may select the Previous Claim
Select the Visit Type
*Skip this step if it is not visible to you* If it is visible, Select the Clinic Room (This is only visit if the client has a clinic room selected)
Select Ok to create the appointment or Cancel to select another date and time

5. Appointment Created - Emails sent to both Provider and Patient email

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