How to Use the Link2MD SystemClaims Administrator ClaimsUpdate the Claims Information as a Claims Administrator

Update the Claims Information as a Claims Administrator

1. Click on Claims Admin from the Dashboard

Click on Claims Admin

2. Search and Open the New Claim

Searching by first and last name is always best. Alternatively you may search by claim number if it has been set.

  1. Enter in the name or claim field
  2. Submit to search
  3. Click on 'pen and paper' icon to view the claim
Search and Open the New Claim

3. Enter The Claim Number and Assign the Adjuster

  1. Click on the down arrow to see the available Adjusters to assign to the claim. If an adjuster name is missing email a coordinator directly for them to be added
  2. Click the save Icon to save changes
  3. Review the claim number or enter it in and SAVE

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