How to Use the Link2MD Telemedicine Platform

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Next: <a href="https://support.link2mdgroup.com/m/104790/l/1414607-remove-or-cancel-a-scheduled-appointment-as-an-answering-service-coordinator">Remove or Cancel a Scheduled Appointment as an Answering Service Coordinator

Use the search field below to search for instructions on how to use the Link2MD system.

Create a User Account As an Answering Service Coordinator

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You have two ways to get to this page, choose whichever works best for you

Fill out the patient's demographics

Select User's Role - Patient
Red asterisks are required fields
User name format john.doe all lowercase with a period in between
Email is helpful for them to receive the invitation welcome email, if not given a mobile number is needed
Phone Number is a land line number (No messages or appointment reminders are sent to this number)
Mobile Number is a cell phone (You may copy paste this to the land line field to satisfy this required field)
Employer can be left as Link2MD if you are unsure or if the patient is Psych/Behavioral Health choose Link2 Telepsychiatry: Lorant Medical Group. All others can be asked of a coordinator
SSN may be entered as their last 4 digits if unable to retrieve their full
Please also set a date of birth. If not sure input 1/1/1981 as default
Include any other language such as Spanish if patient needs a translator
Save when finished!