Technical Requirements

To test your system/device for WebRTC visit https://test.link2mdgroup.com

System Requirements

  • A Mac/PC/Linux/Chromebook or an iOS/Android device with camera, microphone, and speakers
  • Internet connection
    • At least 350 Kbps download and upload speeds required
    • 1 Mbps download and upload speeds recommended
  • Google Chrome, Mozilla Firefox, Microsoft Edge or Safari 11+ (latest release versions)
  • The latest operating systems, such as Windows 10/11 or MacOS Monterey/Ventura, to obtain the latest versions of the browsers listed above
  • TCP ports 80 and 443 open
    • Firewalls may sometimes block these ports; if you are having trouble connecting while on a workplace network, contact your IT team for assistance.

Browser Requirements

  • Any browser which supports HTML5 features will work with Link2MD. However some browsers do not support all HTML5 features.
    • Chrome: all features supported
    • Firefox: all features supported
    • Edge (chromium): all features supported
    • Edge (pre-chromium): not supported
    • Safari 11 or later: all features supported
    • Internet Explorer: not supported
  • JavaScript enabled in browser

WebRTC Requirements

To have a successful WebRTC video call with someone while using a computer, we recommend:

  • An Internet connection with at least 350 Kbps download and upload speeds
    • NOTE: We highly recommend bandwidth above 10-15 Mbps to have a better experience.
  • A headset/earbuds if there are more than 2 users in the same location or if the user cannot relocate themselves to a private area.

For iOS and Android:

  • Use Safari 11+ on an iOS device (latest version of iOS)
  • Google Chrome on an Android device

The following are not compatible with Link2MD:

  • Amazon Kindle or other e-readers
  • Voice-controlled smart speakers (Alexa or Google Assistant)

If on a Apple/Mac computer:

  • WeRTC is only compatible using Safari 11+